Effective Administration of Communication Environment

We provide our customers with services of effective administration of communication, with the benefit of savings of investment and operating expenditures.

The scope of services results from the requirements on functionality of the information and communication technologies. The requirements are elaborated into particular measurable parameters, which are reflected by the Service Level Agreement (SLA). Their fulfilment is monitored, evaluated and reported.

IT Administration

We prepare to extend the SSaPP product soon by IT with the application of the most up-to-date tools of IT administration, communication and related services.

Our goal is effective administration of customer IT and communication, based on the following values:

 
QUALITY
Service quality, availability and other parameters are monitored by means of measuring and comparison with the agreed parameters of SLA (Service Level Agreement).

RESPONSIBILITY
Responsibility for supporting IS processes and communication area of the customer. Reliability and requested functionality are of key importance.

TRANSPARENCY
Determination of exact monthly payment for precisely specified services provided.

CONTINUITY
Ensuring the functioning of all important communication elements in an unexpected event.

RENEWAL AND GROWTH
Determination of a plan of modernization and renewal of individual components of telecommunication.